Important Information and Disclaimer

ChatMend Is an Informational Tool

ChatMend uses automated technology, including artificial intelligence, to analyze submitted conversations and identify possible communication patterns, relationship dynamics, emotional themes, and attachment-style characteristics.

ChatMend is intended solely for educational, informational, and personal-reflection purposes.

ChatMend is not a therapy service, healthcare provider, medical device, crisis service, or substitute for professional care. ChatMend does not provide medical, psychological, psychiatric, legal, or relationship counseling, and its results should not be considered a diagnosis, professional opinion, or treatment recommendation.

No therapist-client, doctor-patient, counselor-client, or other professional relationship is created through your use of ChatMend.

Limitations of Automated Analysis

Artificial intelligence can misunderstand context, tone, sarcasm, humor, cultural differences, missing information, or the intentions of the people involved. Results may be incomplete, inaccurate, misleading, or inappropriate for your particular circumstances.

Attachment styles and communication patterns are complex and cannot be conclusively determined from text messages alone. ChatMend’s results should be treated as observations to consider — not facts, diagnoses, or definitive judgments about you or another person.

You are responsible for deciding whether and how to use the information provided. Do not make significant medical, mental-health, legal, financial, relationship, or personal-safety decisions based solely on a ChatMend analysis.

Professional Support

If you are experiencing emotional distress, relationship difficulties, abuse, anxiety, depression, trauma, or another mental-health concern, consider speaking with a licensed therapist, counselor, psychologist, psychiatrist, physician, attorney, or other qualified professional.

Any therapist directories, referral links, or professional resources provided through ChatMend are offered for convenience only. Unless expressly stated otherwise, ChatMend does not employ, supervise, endorse, or guarantee any individual professional or service.

Clinicians in the ChatMend directory pay a flat listing fee to appear there. ChatMend receives no share of session fees and no payment for any individual referral, and listings are not ordered by what anyone pays.

Not for Emergencies

ChatMend is not designed or monitored for emergencies.

Messages and Third-Party Information

Only submit conversations that you are legally authorized to possess and process. By uploading or submitting messages, you represent that you have the necessary rights and lawful authority to use that material.

Do not submit information that you obtained unlawfully. Whenever possible, remove names, phone numbers, addresses, financial information, medical information, intimate images, and other unnecessary identifying details before submitting a conversation.

Uploaded conversations may contain information about people who are not ChatMend users. You agree to respect their privacy and to use ChatMend’s results responsibly. You may not use ChatMend to harass, stalk, threaten, impersonate, exploit, discriminate against, or cause harm to another person.

Privacy

Your use of ChatMend is also governed by our Privacy Policy, which explains what information we collect, how submitted conversations are processed, which service providers may process the information, how long information is retained, how information is protected, and how access or deletion requests may be made.

Please review the Privacy Policy before uploading private conversations.

Age Requirement

ChatMend is intended only for individuals who are at least 18 years old. By using ChatMend, you confirm that you are 18 or older.

Acceptance

By using ChatMend or submitting content for analysis, you acknowledge that you have read and understood this disclaimer and agree to ChatMend’s Terms of Use and Privacy Policy.

Contact

ChatMend is operated by ChatMend LLC, 15 E 2200 S, Bountiful, UT 84010. Questions about this notice: support@chatmend.com. To delete your account and data, see Data Deletion.